Jili MM ("we," "our," or "us"), accessible at jilimm.biz, takes your privacy seriously. This Privacy Policy describes how Jili MM collects, processes, stores, and protects personal information when you use our online gaming platform — including all games, sports betting features, promotions, and customer support services.
This policy is written in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines, and its implementing rules and regulations. As a Philippine-focused online casino platform, Jili MM is committed to protecting the personal data of all Filipino players and complying with applicable local data protection laws.
By using Jili MM's platform — whether through our website or mobile interface — you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please do not use our platform.
Quick note for Kabayan: Jili MM will never sell your personal data to advertisers or third-party marketers. Your information is used solely to operate and improve the platform experience for you.
2. Personal Data We Collect
When you register and use your Jili MM account, we collect the following categories of personal information:
| Data Category |
Examples |
Purpose |
| Identity Data |
Full name, date of birth, government ID number |
KYC verification & age confirmation |
| Contact Data |
Email address, mobile number |
Account communications & support |
| Financial Data |
GCash/Maya account reference, bank account name |
Processing deposits & withdrawals |
| Transaction Data |
Deposit/withdrawal history, bet records, bonus usage |
Platform operation & regulatory compliance |
| Technical Data |
IP address, device type, browser, operating system |
Security, fraud prevention & platform performance |
| Usage Data |
Pages visited, games played, session duration |
Platform improvement & personalization |
| Communications Data |
Live chat logs, email correspondence |
Customer support & dispute resolution |
We do not collect sensitive personal information such as racial or ethnic origin, religious beliefs, political opinions, health data, or biometric data unless specifically required for identity verification in accordance with applicable Philippine regulations.
3. How We Collect Your Data
Jili MM collects personal data through several channels:
- Direct registration: When you create a Jili MM account and fill in your personal details
- KYC verification: When you submit identity documents to verify your account
- Transactions: When you make deposits or request withdrawals through our supported Philippine payment methods
- Platform usage: Automatically collected as you navigate the Jili MM website and play games
- Customer support interactions: When you contact us through live chat or email
- Cookies and tracking technologies: As described in Section 7 below
- Third-party payment processors: When payment providers share transaction reference data with us to process your transactions
We only collect data that is necessary and relevant for the purposes stated in this policy. Jili MM does not collect personal data from children or individuals under 21 years of age. If we discover that data belonging to an underage person has been collected, it will be deleted immediately.
4. How We Use Your Personal Data
Jili MM uses collected personal data for the following specific purposes:
- Account management: Creating, maintaining, and verifying your Jili MM account
- Service delivery: Providing access to all Jili MM games, sports betting, and casino features
- Payment processing: Handling deposits and withdrawals in Philippine Peso through GCash, Maya, GrabPay, Coins.ph, bank transfers, and card payments
- Identity verification (KYC): Confirming your identity and age as required by Philippine gaming regulations
- Fraud detection and prevention: Monitoring transactions and account activity to protect you and the platform
- Anti-money laundering (AML) compliance: Fulfilling our legal obligations under Philippine financial regulations
- Customer support: Responding to your inquiries, complaints, and account issues
- Personalization: Tailoring promotions, game recommendations, and platform content to your preferences
- Platform improvement: Analyzing usage data to improve Jili MM's features and performance
- Legal compliance: Meeting our obligations under Philippine law and regulatory requirements
- Marketing communications: Sending you information about Jili MM promotions and updates (only with your consent; you may opt out at any time)
You can opt out of marketing communications at any time by clicking the "unsubscribe" link in any email from Jili MM or by contacting our support team. Opting out will not affect important account notifications.
5. Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012 (RA 10173), Jili MM processes your personal data based on one or more of the following lawful grounds:
- Consent: Where you have given clear and informed consent for specific purposes (e.g., receiving marketing communications)
- Contractual necessity: Processing required to perform our obligations under your Jili MM account agreement (e.g., processing payments, providing game access)
- Legal obligation: Processing required to comply with Philippine laws and regulations, including AML requirements and gaming regulations
- Legitimate interest: Processing necessary for Jili MM's legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests do not override your rights
6. Data Sharing & Third Parties
Jili MM does not sell your personal data to third parties. We may share your information with carefully selected service providers and partners strictly on a need-to-know basis and only for the purposes outlined in this policy:
- Payment processors: GCash, Maya, GrabPay, Coins.ph, and banking partners process financial transactions and may receive transaction reference information
- Identity verification providers: Third-party KYC service providers that help verify your identity documents
- Cloud infrastructure providers: Secure cloud hosting and database providers that store platform data
- Analytics providers: Anonymized usage data may be processed by analytics tools to improve the Jili MM platform
- Customer support tools: Live chat and ticketing platforms used to manage support interactions
- Regulatory authorities: Philippine gaming authorities, law enforcement agencies, and financial regulators — only when legally required
All third-party service providers engaged by Jili MM are contractually required to handle your personal data in a manner consistent with this Privacy Policy and applicable Philippine data protection laws. We do not authorize them to use your data for any purpose beyond the services they provide to us.
Jili MM may disclose your personal data to Philippine law enforcement or regulatory bodies without prior notice when required by law, court order, or to prevent fraud and protect platform security.
7. Cookies & Tracking Technologies
Jili MM uses cookies and similar tracking technologies to improve your experience on our platform, remember your preferences, and understand how players use our services. Here's a breakdown of the types of cookies we use:
- Essential cookies: Required for the platform to function properly — including maintaining your login session and security tokens. These cannot be disabled.
- Performance cookies: Help us understand how players navigate the Jili MM platform so we can identify and fix issues.
- Functionality cookies: Remember your language, display preferences, and saved settings.
- Analytics cookies: Collect anonymized data about usage patterns to help us improve the platform.
You can control cookie preferences through your browser settings. Note that disabling non-essential cookies may affect some platform features. By continuing to use Jili MM's platform, you consent to our use of cookies as described above.
8. Data Retention
Jili MM retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by Philippine law. Specific retention periods include:
- Account data: Retained for the duration of your active account plus 5 years after account closure, in accordance with Philippine financial record-keeping requirements
- Transaction records: Retained for a minimum of 5 years as required under Philippine AML regulations
- KYC documents: Retained for 5 years after account closure or as required by applicable law
- Customer support communications: Retained for 2 years after resolution of the last interaction
- Marketing preferences: Retained until you withdraw consent or close your account
When personal data is no longer needed, Jili MM will securely delete or anonymize it so that it can no longer be associated with you as an individual.
9. Data Security Measures
Jili MM implements robust technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security practices include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
- Encrypted database storage for all sensitive personal and financial information
- Two-factor authentication (2FA) available for all player accounts
- Continuous fraud monitoring and anomaly detection systems
- Regular security audits and vulnerability assessments
- Strict access controls — only authorized Jili MM personnel with a legitimate business need can access your data
- Staff training on data privacy and security practices
While Jili MM takes every reasonable precaution to secure your data, no internet transmission is 100% secure. We encourage you to use a strong, unique password for your Jili MM account and to enable two-factor authentication for added protection.
10. Your Data Rights Under Philippine Law
As a data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights regarding your personal data held by Jili MM:
- Right to be informed: Know what personal data Jili MM holds about you and how it is being used
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Ask us to correct any inaccurate or incomplete personal data
- Right to erasure: Request deletion of your personal data when it is no longer needed (subject to legal retention requirements)
- Right to object: Object to the processing of your personal data for specific purposes, including direct marketing
- Right to data portability: Receive your personal data in a structured, machine-readable format
- Right to withdraw consent: Withdraw consent for processing activities based on consent, at any time
- Right to lodge a complaint: File a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated
To exercise any of these rights, please contact our Data Privacy Officer at privacy@jilimm.biz. We will respond to all verified requests within 30 days, in line with the requirements of the Data Privacy Act.
11. Protection of Minors
The Jili MM platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. If you are a parent or guardian and believe that a minor has provided personal information to Jili MM, please contact us immediately at support@jilimm.biz.
Upon receiving such a report, Jili MM will investigate promptly and, if confirmed, will delete the minor's personal data and close the associated account in accordance with our Terms and Conditions and applicable Philippine law.
12. Updates to This Privacy Policy
Jili MM may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify you via your registered email address and/or a prominent notice on the Jili MM platform.
The "Last updated" date at the top of this page always reflects the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the Jili MM platform after any changes take effect indicates your acceptance of the updated policy.
